Privacy Policy

Operation Altitude is committed to safeguarding your data and privacy and to complying with all applicable data protection laws and regulations.

 

This privacy policy describes why and how we collect and use personal data and provides information about individuals’ rights.  It applies to personal data provided to us, both by individuals themselves or by others. We may use personal data provided to us for any of the purposes described in this privacy policy or as otherwise stated at the point of collection. Personal data is any information relating to an identified or identifiable living person.  Operation Altitude processes personal data for various purposes, and the means of collection, lawful basis of processing, use, disclosure, and retention periods for each purpose may differ.  

Operation Altitude does not process, transfer, disclose or distribute personal data other than as described in this policy without consent from individuals to do so, unless required by law or regulation. Operation Altitude will never sell, rent, give, share or otherwise disclose to any third party any information that you may provide without your knowledge or consent.

To find out more about our specific processing activities, please go to the relevant sections of this policy.

Privacy contact information
If you have any questions about this privacy policy or how and why we process personal data, please contact us at:
Privacy, Operation Altitude, PO Box 2666, Vail CO 81658.
Email: privacy@opalt.com
Phone: 970-827-5200

Your Legal Rights
Under data protection laws you have rights in relation to your personal data that include the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data and (where the lawful ground of processing is consent) to withdraw consent.

You can see more about these rights at:
https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/

If you wish to exercise any of the rights set out above, please contact us at: privacy@opalt.com.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.  We try to respond to all legitimate requests within one month.

Complaints
We hope that you won’t ever need to, but if you do want to complain about our use of personal data, please send an email with the details of your complaint to privacy@opalt.com

Your Questions or Suggestions
If you have any questions about this privacy statement or our data protection practices, please contact us at: privacy@opalt.com.

Changes to this Policy
Operation Altitude regularly reviews this privacy policy and reserves the right to modify or amend it at any time.

Data Security
We have put in place security measures to prevent your personal data from being accidentally lost, used, altered, disclosed, or accessed without authorization. We also allow access to your personal data only to those staff and partners who have a business need to know such data. They will only process your personal data on our instructions and they must keep it confidential.

We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach if we are legally required to.

Our Processing Activities

Business contacts 

We collect and process personal data about our clients, potential clients, , applicants for employment, vendors and suppliers (including subcontractors and individuals associated with them) in order to manage the relationship, provide a proposal for services, enter into a contract, receive services from our suppliers and provide professional services and industry insights to our clients and potential clients.

Unless we are asked not to, we use business contact details to provide information that we think will be of interest about us and our services.  Examples include industry updates and insights, information on other services that may be relevant, and invitations to events.

Operation Altitude processes personal data about contacts (existing and potential clients, vendors and suppliers and/or individuals associated with them) using a customer relationship management system (“CRM”). Operation Altitude does not sell or otherwise release personal data contained in the CRM to third parties.

The collection of personal data about contacts and the addition of that personal data to the CRM may include name, business name, contact title, phone, email and other relevant business contact details.   In addition, during regular business correspondence we may collect data from email (sender name, recipient name, date and time) and calendar (organizer name, participant name, date and time of event) systems concerning interactions between Operation Altitude staff, contacts or third parties.  

Your personal data may be added to the CRM whenever you either:

  1. Contract our services.
  2. Request a proposal.
  3. Subscribe to a newsletter.
  4. Request additional information by email/website.
  5. Add a comment to a blog post.
  6. Connect at a networking event.
  7. Attend a tradeshow or marketing event that we have participated/supported.

We do not collect any Sensitive Data about you. Sensitive data refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data.

We do not carry out automated decision making or any type of automated profiling.

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting or reporting requirements.

Use of personal data

Personal data relating to business contacts may be processed by our staff to learn more about an account, client or opportunity they have an interest in, for the following purposes:

  • Administering, managing and developing our businesses and services;
  • Providing information about us and our range of services;
  • Making contact information available to other Operation Altitude staff;
  • Describing the nature of a contact’s relationship with Operation Altitude.

To “unsubscribe” or delete your email address from our list, utilize the unsubscribe option on the appropriate email or contact us at privacy@opalt.com

Client Data

Where we need to process personal data on behalf of our clients to execute our contracted services, our clients are responsible for providing the necessary information to the data subjects regarding its use and providing notice to or obtaining consent from, the individuals whose data may be transferred.   Given the diversity of the services we provide to clients, we may process many categories of personal data, including, but not limited to:

  • Contact details; travel details; food allergies; payment information; individual schedules; business activities; other relevant information based on the scope of the professional services being provided.

Use of personal data

We may use personal data provided by our clients for the following purposes:

  • Administering, managing and executing our services as requested by our clients, including sharing data as necessary with vendors and suppliers;
  • We monitor the services provided to clients for quality purposes, which may involve processing personal data stored on the relevant client file;  
  • As a professional services firm, we and our staff are subject to legal, regulatory and professional obligations.  We maintain certain records to demonstrate that our services are provided in compliance with those obligations and those records may contain personal data.

Visitors to our website

Visitors to our websites are generally in control of the personal data shared with us.  We may capture limited personal data automatically via website analytics.

We ask that you do not provide sensitive information (such as race or ethnic origin; political opinions; religious or philosophical beliefs; trade union membership; physical or mental health; genetic data; biometric data; sexual life or sexual orientation; and criminal records) to us when using our website.

As you navigate through our websites, we automatically collect technical information including Internet Protocol (“IP”) addresses through Web server logs, and other information for website analytics. 

Our websites do not collect or compile personal data for the dissemination or sale to outside parties for consumer marketing purposes, or host mailings on behalf of third parties.  

Links to other sites

Operation Altitude’s website may contain links to other sites that are not governed by this privacy policy but by other privacy statements that may be different. We recommend that users review the privacy policy of each website visited before disclosing any personal data.

Public forums (bulletin boards, blogs, chat rooms, etc.)

Operation Altitude may provide links to social media platforms maintained on separate servers by individuals or organizations over which Operation Altitude has no control. Operation Altitude makes no representations or warranties regarding the accuracy of information located on such servers. In addition, Operation Altitude cannot be held responsible if you share Personal Data on social media platforms that is subsequently used, misused or otherwise appropriated by another user. We recommend reviewing the privacy policy of any third-party site that may be linked from our website to determine their use of your Personal Data.

When and how we share personal data and locations of processing

We will only share personal data with others when we are legally permitted to do so.  When we share data with others, we put contractual arrangements and security mechanisms in place to protect the data and to comply with our data protection, confidentiality and security standards.

We may share personal data with vendors where necessary for administrative purposes and to provide professional services to our clients (e.g. when providing services involving event participation).  

We use third parties to support us in providing our services and to help provide, run and manage our internal information technology (IT) systems.  Examples include providers of cloud based CRM and event management software, event registration systems, website hosting and management, data analysis, data back-up, security and storage services.  The servers powering and facilitating cloud infrastructure are located in secure data centers around the world, and personal data may be stored in any one of them.

Terms and conditions for use of the Website

WELCOME TO THE OPERATION ALTITUDE ("OA") WEB SITE (THE "SITE"), A PROPERTY OF OPERATION ALTITUDE. PLEASE READ THE FOLLOWING TERMS AND CONDITIONS BEFORE USING THIS SITE. If you do not agree or cannot comply with these Terms and Conditions, please do not access or otherwise use this Site. By using this Site, you signify your agreement to these Terms and Conditions and agree to be bound by the same.

The content on this site is owned and operated by Operation Altitude. These are the current Terms and Conditions for use of this Site which may change without giving notice to you individually.

Acceptable Use

We may restrict your access or revoke your right to use this Site without giving you notice. You may only use this Site for lawful purposes and may not disrupt, modify or interfere with this Site, any associated software, hardware or servers or any use of this Site by third parties. Please check to make sure that your use of this Site complies with all applicable local, state and federal laws.

Any textual or graphic materials you copy, print, or download is licensed to you by Operation Altitude for your personal use only. Scraping is strictly prohibited. Under no circumstances may you modify any of the textual or graphic materials found on this Site or create derivative works therefrom. Should you fail to comply with any provision of these Terms and Conditions, this limited license will automatically terminate.

Hyperlinks

We are not responsible for, and do not endorse the contents or information provided on any hyperlinked Sites operated by unaffiliated third parties which may be provided to you for your reference. By using this Site to link to another site, you understand that you may not make any claim against Operation Altitude or any damages or losses caused by said linking.

You may not link your Site to any internal page on this site without the express written consent of Operation Altitude.  Additionally, you may not frame any information located on this Site on another site without the express written consent of Operation Altitude. Such consent may be requested by sending an email request privacy@opalt.com.  The permission granted herein to link to any Operation Altitude page may also be revoked at any time without cause. Further, you may not link any Site that (i) violates any law or regulation; (ii) infringes the patent, copyright, trademark, trade secret or other intellectual property rights of others or violates any privacy, publicity or personal rights of others; or (iii) contains defamatory, obscene, threatening, abusive or hateful information or expressions.

Intellectual Property

Operation Altitude and its logo are service marks of Operation Altitude. Other trademarks appearing on this Site are the property of their respective owners. Use of any trademarks owned by Operation Altitude or use of Operation Altitude marks as metatags is strictly prohibited without express written permission.

The aggregated and individual contents of this Site including, without limitation, text, photographs, graphic images and other materials (the "Works") are protected under US and foreign copyright law. You have no right or license to reproduce, copy, edit, publish or transmit the Works except as set forth below without our express written permission.

Operation Altitude does not grant you any express or implied right under any of its trademarks, copyrights or any other proprietary information appearing on the Site. In the event that you are granted any permission to use Operation Altitude trademarks or copyrights, you acknowledge that you will not gain any ownership rights to the same.

Disclaimers

You are using this Site at your own risk. Operation Altitude has no duty or policy to update any information or statements contained on this Site and, therefore, such information or statements should not be relied upon as being current as of the date you access this Site. Changes may be made without notice to the graphic and textual materials available on this Site and/or the services offered by Operation Altitude described therein. The materials available on this Site may also include technical inaccuracies or typographical errors.

Operation Altitude does not guarantee that any personal information submitted will remain private (see the Privacy Policy associated with this site). Operation Altitude does not promise you that there will be no errors transmitting information to and from this Site. Additionally, Operation Altitude does not promise that information you receive from this Site is accurate or reliable or that this Site is free of computer viruses or other harmful mechanisms.

You agree to waive any claims you may have against us for any damages that you may incur as a result of using this Site. Operation Altitude may, however, make claims against you for use of this Site that violates our policies as posted on this Site. In addition, you agree to indemnify us for any claims brought against us for damages that result from your use of this Site or violations of our Terms and Conditions as posted by Operation Altitude on this Site. This Site is controlled by Operation Altitude from its offices within the State of Colorado, United States of America. Operation Altitude makes no representation or warranty that the materials in this Site are appropriate or available for use in any locations outside of the United States. Those who choose to access this Site from other locations do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable. Any claims regarding this Site will be governed under Colorado law and may only be brought in the Federal or state courts located in the State of Colorado. Therefore, by accepting these Terms and Conditions, you are agreeing to submit to the jurisdiction of such courts for any claims arising out of your use of this Site.

The content on this Site does not form any part of a subsequent contract entered into with any party purchasing products or services from Operation Altitude.

THIS SITE AND MATERIALS ARE PROVIDED ON AN "AS IS" BASIS, FREE OF CHARGE, WITHOUT ANY WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. OPERATION ALTITUDE, TO THE FULLEST EXTENT PERMITTED BY LAW, DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, WHETHER EXPRESS OR IMPLIED. IF YOUR USE OF THE SITE OR THE MATERIALS THEREIN RESULTS IN THE NEED FOR SERVICING OR REPLACING EQUIPMENT OR DATA, OPERATION ALTITUDE IS NOT RESPONSIBLE FOR THOSE COSTS.

OPERATION ALTITUDE DOES NOT WARRANT THE ACCURACY, RELIABILITY, COMPLETENESS OR USEFULNESS OF ANY INFORMATION CONTAINED ON THIS FREE SITE. OPERATION ALTITUDE DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THE MATERIALS AVAILABLE ON THIS SITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE MATERIALS, THIS SITE OR THE SERVER THAT MAKES THEM AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOU (AND NOT OPERATION ALTITUDE) ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR AND CORRECTION.

Disclaimer of Consequential Damages

IN NO EVENT SHALL OPERATION ALTITUDE, ITS SUPPLIERS, OR ANY THIRD PARTIES MENTIONED ON THIS SITE BE LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, INCIDENTAL AND CONSEQUENTIAL DAMAGES, LOST PROFITS, OR DAMAGES RESULTING FROM LOST DATA OR BUSINESS INTERRUPTION) RESULTING FROM THE USE OR INABILITY TO USE THIS SITE AND THE MATERIAL, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT OPERATION ALTITUDE IS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Privacy Policy

Our Privacy Policy is incorporated into these terms and conditions. 

Entire Agreement

These Terms and Conditions constitute the entire agreement between you and Operation Altitude relating to access and use of this Site and supersede any prior or contemporaneous representations or agreements. Any rights not specifically granted by these Terms and Conditions are reserved by Operation Altitude.

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